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2026 by ArtsDistributor™

    Order

    How can I order a bouquet with delivery?

    Choose a bouquet from our catalog and add it to your cart. Follow the steps of the order and proceed with the payment. You will receive a confirmation email.

    Will my bouquet be different from the one in the photo?

    Yes, each flower is unique. Your bouquet will be similar to the photo but may vary slightly due to the seasonality of the flowers.

    Can I order a customized bouquet?

    Yes, please send us your request by email. We will provide you with a quote.

    Can I get a larger bouquet? Yes, add multiple bouquets to your cart and specify in the comments that you would like a single larger bouquet.

    Can I add a card to the bouquet?

    Yes, you can add a card during the ordering process.

    Delivery

    Where do you deliver?

    We deliver to Paris and its surroundings.

    When can I order a bouquet?

    At least 3 days before the delivery date.

    What time is the delivery made?

    Within a 3-hour time frame, extended to 4 hours on holidays.

    Can I modify the delivery time or location?

    Yes, as long as the delivery has not started yet, please send us an email.

    What should I do if my bouquet is damaged?

    Send us a photo by email. We will replace it promptly.

    What if the recipient is not available?

    We always contact the recipient before the delivery to arrange a suitable time.

    What is the cost of delivery?

    It depends on the delivery location and is calculated during the ordering process.

    Payment

    What payment methods do you accept?

    Credit card (Visa, Mastercard, American Express), Apple Pay, PayPal.

    Can I pay in cash?

    No, only online payment is accepted.

    Can I pay after delivery?

    No, payment must be made before delivery.

    Can I cancel my order?

    Yes, within 30 minutes of placing the order.

    What about returns?

    Bouquets cannot be returned. However, if there is an issue, please contact us, and we will find a solution.

    Didn't find an answer to your question?

    Feel free to contact us.